Contact Us

Have a question about a planner, your download or a refund? We're happy to help.

Customer Support

Email: support@gartenwerkstatt.shop
Phone: +1 555-0100
Address: 123 Demo Street, Springfield, IL 62704, United States
Hours: Monday to Friday, 9:00–17:00 (US Eastern time)

We aim to reply to every message within 1 business day.

Order & Download Questions

Please include your order number when contacting us about an existing order. If your download link hasn't arrived, check your spam folder first — we can resend it any time.

Help With Your Planner

Tell us which app (GoodNotes, Notability, etc.) and device you're using, and we'll walk you through importing and using your planner.

Refunds

To request a replacement file or refund, email us with your order number and see our Refund Policy for details.